1. Acceptance of Terms

Welcome to the ScoutWorks service platform (the “Platform”). By accessing or using this platform, you agree to be bound by these Terms of Service and the Privacy Policy. If you do not agree to these terms, please do not use the Platform or any related brands or services (Scout, IAnet and affliates).

2. Description of Service

ScoutWorks provides one destination to order, access manage and track all claims management and outsourcing solutions. By using our Platform and service, you acknowledge and agree to the features and functionalities offered.

3. User Registration

User registration and credentials are required to access any features, functionalities or services. You agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

4. Data Security and Privacy

Our Privacy Policy governs the collection, use, and disclosure of personal information. By using the Platform and any related services, you consent to the terms outlined in our Privacy Policy.

5. User Conduct

You agree not to:

• Use the Platform or any related service for any illegal purpose or in violation of any local, state, national, or international law.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Violate any applicable laws or regulations.
• Not disclose or share your login credentials with anyone, and use strong passwords that are updated regularly.
• To share, copy or download any confidential and sensitive data without the consent of ScoutWorks

6. Intellectual Property

All content and materials available on the Platform are protected by intellectual property laws. You agree not to reproduce, distribute, display, or create derivative works from any content without the express written permission of ScoutWorks.

7. Termination

We reserve the right to terminate or suspend your account at any time without notice for any reason, including a breach of these Terms.

8. Limitation of Liability

ScoutWorks is not liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from your use of the Platform and any related service.

9. Notifications

You agree to provide consent for ScoutWorks and affiliates to send you order confirmation, assignment updates, notifications and marketing communications via email and text (as applicable). To opt out, please reply to any of our communications with STOP.

10. SMS Terms & Conditions

• Consent Communication:

  The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

• Types of SMS Communications:

  If you have consented to receive text messages from IAnet, Inc. or ScoutWorks, you may receive messages related to the following:

  1. Appointment reminders
  2. Follow-up messages
  3. Billing inquiries
  4. Status of service
• Message Frequency:

  Message frequency may vary depending on the type of communication.

• Potential Fees for SMS Messaging:

  Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

• Opt-In Method: You may opt-in to receive SMS messages from IAnet, Inc. dba ScoutWorks in the following way
  • By submitting an online form
• Opt-Out Method:

  You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

• Help:

  If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at clientservices@ianetwork.net

  Additional Options:
  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
• Standard Messaging Disclosures:
  1. Message and data rates may apply.
  2. You can opt out at any time by texting "STOP."
  3. For assistance, text "HELP" or visit our https://ianetwork.net/privacy-policy/ and https://portal.scoutworks.com/service/terms pages.
  4. Message frequency may vary

11. Changes to Terms

ScoutWorks reserves the right to modify or revise these Terms of Service at any time. Your continued use of the Platform and any related services following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions about this Terms of service, please contact us at clientservices@ianetwork.net or vendorservices@ianetwork.net.